Sun Gazing Shop

Customer Service


Orders will be processed solely online and will be shipped within fourteen business days. You will receive a confirmation of your order via e-mail, with a tracking number enabling you to attain information regarding the approximate delivery date. Out of state orders will not be charged sales tax. In state orders will be charged  sales tax.



Within 30 days of your purchase, we will exchange merchandise for merchandise credit only; items are not refundable. To be eligible for an exchange, your item must be unused and in the same condition that you received it.
You will be responsible for paying for your own shipping costs for returning your item.  If you need to exchange an item, send us an email at: sungazing@fineproducts.netand mail your item to:
FP Services
90 N. Main St.
Florida, NY  10921
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, and a notification of shipping for the replacement item.


Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. While collecting personally identifiable information for shipping purposes, Sun Gazing will not share any customer information or provide lists to any third party vendors or associates.


Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. For your security and protection Sun Gazing does not store any credit card information; when you check out your card number will be encrypted for your protection.  When your order is complete your credit card information no longer resides in our database. For the convenience of shipping accuracy, we do store your name, e-mail and phone number, as well as your billing and shipping addresses.